Shipping Policy

AFTER THE ORDER IS SENT TO THE SHIPPING CARRIER, ALL CUSTOMS FEES, TAXES, DUTIES, AND ANY OTHER ADDITIONAL COSTS ARE THE RESPONSIBILITY OF THE CUSTOMER. FOR MORE INFORMATION, PLEASE CONTACT YOUR REGIONAL CUSTOMS OFFICE.

Once your order has been shipped, you will receive an email with tracking information. To track your order, you can also keep an eye on your delivery or get in touch with our Customer Care Team at thegeminiofficials@gmail.com

We ship worldwide. Orders will be sent out within 24 to 48 hours of receipt of payment, and express delivery outside of Lebanon will take 3-5 business days. This excludes the typical processing time of two business days for express shipments. Business days do not include Saturdays, Sundays, Us Holidays or Lebanon National Holidays.

Please note that we are not responsible for any potential delay after the order has been handed over to the shipping carrier .

Please note that local charges may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Please note that we do not provide refunds to customers for failure to pay duties and taxes associated with their orders. Please contact us prior to placing your order if you have concerns regarding import taxes and customs duties.

Cash on Delivery :

• After adding items to your shopping cart and clicking "Proceed to checkout" from the cart page, you will have to choose the payment method you like to use to pay for your order.
• When prompted, select pay by "Cash on Delivery", and proceed.
• Once a COD order has been placed, it cannot be altered or canceled.

Our team is also ready to help you place a COD order through Instagram Direct Message